Welcome to our latest podcast episode where we dive into the evolving world of Learning & Development (L&D) with Dr. Keith Keating, the author of the recently released "Trusted Learning Adviser" book.
Key Points Discussed:
Dr. Keith Keating's Educational Journey:
Inspired by his boss to pursue a doctorate at the University of Pennsylvania.
Recognized the importance of continuous learning, even as an L&D professional.
Role of Continuous Learning:
Dr. Keating emphasizes the necessity of lifelong learning.
Shares his experiences in various learning avenues, from writing a book to teaching at the University of Pennsylvania.
Transition from Order Taker to Trusted Advisor:
Defines 'Order Taker' in the L&D context.
Discusses the historical perspective and evolution of L&D roles.
Emphasizes the need for L&D professionals to be proactive and strategic.
Artificial Intelligence in L&D:
Dr. Keating's stance on AI: a critical tool for future success.
Explains how AI can augment L&D processes and enhance efficiency.
Warns against the fear of AI, urging professionals to embrace and utilize it.
The Concept of a Trusted Learning Adviser:
Describes a trusted adviser as a strategic, embedded, and respected business partner.
Stresses the importance of aligning L&D goals with learner needs.
Five Pillars of Trust for a Trusted Learning Adviser:
Dr. Keating talks about 'Credibility' as a key pillar.
Discusses the inclusive nature of the L&D industry and the need for genuine competence.
Credibility in Practice:
Personal insights on maintaining credibility through recent and relevant experience.
The difference between being a 'thought leader' and an active practitioner.
Reputational Impact in L&D:
The importance of positive learning experiences and their long-term effects.
Shares insights from his research on CFOs' perceptions of L&D.
Engaging with CFOs as Stakeholders:
Advises building relationships with CFOs and understanding their perspectives.
Highlights the need for qualitative data in addition to ROI metrics.
Developing a Personal Brand in L&D:
Suggestions for building a strong personal brand.
Importance of adopting a new mindset and aligning with stakeholder language.
Final Insights:
Dr. Keating stresses the importance of research and making stakeholders the heroes of their stories.
Encourages using external data and perspectives to strengthen business cases.
Conclusion:
Dr. Keith Keating provides valuable insights into the transformation of the L&D field, emphasizing the importance of continuous learning, embracing AI, and building credibility. His book, "Trusted Learning Adviser," offers further tools and techniques for professionals in the field.
Valuable Links:
Get a copy of Keith's book The Trusted Learning Advisor.
Learn more about Dr. Keating and his book, visit: KeithKeating.com
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