Happiness Practices with Phil Gerbyshak
The Sales Leadership Show
Become a Trusted Learning Advisor with Dr. Keith Keating

Become a Trusted Learning Advisor with Dr. Keith Keating

Welcome to our latest podcast episode where we dive into the evolving world of Learning & Development (L&D) with Dr. Keith Keating, the author of the recently released "Trusted Learning Adviser" book.

Key Points Discussed:

  1. Dr. Keith Keating's Educational Journey:

    • Inspired by his boss to pursue a doctorate at the University of Pennsylvania.

    • Recognized the importance of continuous learning, even as an L&D professional.

  2. Role of Continuous Learning:

    • Dr. Keating emphasizes the necessity of lifelong learning.

    • Shares his experiences in various learning avenues, from writing a book to teaching at the University of Pennsylvania.

  3. Transition from Order Taker to Trusted Advisor:

    • Defines 'Order Taker' in the L&D context.

    • Discusses the historical perspective and evolution of L&D roles.

    • Emphasizes the need for L&D professionals to be proactive and strategic.

  4. Artificial Intelligence in L&D:

    • Dr. Keating's stance on AI: a critical tool for future success.

    • Explains how AI can augment L&D processes and enhance efficiency.

    • Warns against the fear of AI, urging professionals to embrace and utilize it.

  5. The Concept of a Trusted Learning Adviser:

    • Describes a trusted adviser as a strategic, embedded, and respected business partner.

    • Stresses the importance of aligning L&D goals with learner needs.

  6. Five Pillars of Trust for a Trusted Learning Adviser:

    • Dr. Keating talks about 'Credibility' as a key pillar.

    • Discusses the inclusive nature of the L&D industry and the need for genuine competence.

  7. Credibility in Practice:

    • Personal insights on maintaining credibility through recent and relevant experience.

    • The difference between being a 'thought leader' and an active practitioner.

  8. Reputational Impact in L&D:

    • The importance of positive learning experiences and their long-term effects.

    • Shares insights from his research on CFOs' perceptions of L&D.

  9. Engaging with CFOs as Stakeholders:

    • Advises building relationships with CFOs and understanding their perspectives.

    • Highlights the need for qualitative data in addition to ROI metrics.

  10. Developing a Personal Brand in L&D:

    • Suggestions for building a strong personal brand.

    • Importance of adopting a new mindset and aligning with stakeholder language.

  11. Final Insights:

    • Dr. Keating stresses the importance of research and making stakeholders the heroes of their stories.

    • Encourages using external data and perspectives to strengthen business cases.


Dr. Keith Keating provides valuable insights into the transformation of the L&D field, emphasizing the importance of continuous learning, embracing AI, and building credibility. His book, "Trusted Learning Adviser," offers further tools and techniques for professionals in the field.

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Happiness Practices with Phil Gerbyshak
The Sales Leadership Show
Welcome to The Sales Leadership Show, where we explore the intersection of sales and leadership, and how they work together to drive success in business. Hosted by renowned sales expert Phil Gerbyshak, this podcast offers a unique blend of practical insights, expert tips, and real-world strategies to help you master the art of sales leadership and transform your business.
If you're looking to improve your sales skills, gain a deeper understanding of effective leadership, and learn how to apply modern sales tactics in a rapidly changing business landscape, this is the podcast for you. Our mission is to provide you with the latest and most effective sales and leadership strategies, and equip you with the tools you need to succeed in your career and business.
In each episode of The Sales and Leadership Show, Phil Gerbyshak sits down with a wide range of experts, thought leaders, and successful business owners to explore the key issues facing sales and leadership professionals today. From mastering the art of selling to developing transformational leadership skills, our guests share their insights, experiences, and strategies for success.
Whether you're a seasoned sales veteran or a rising star in the world of leadership, you'll find something valuable in every episode of The Sales and Leadership Show. From the latest trends in modern sales tactics to the most effective strategies for building high-performance teams, our guests offer practical insights and actionable advice that you can put into practice today.
Some of the topics we cover on the show include:
The fundamentals of sales leadership, and how to develop the skills you need to succeed.
Modern sales tactics and strategies for closing deals in a competitive market.
The importance of building a strong personal brand, and how it can help you win more business.
How to develop transformational leadership skills, and build a culture of success within your organization.
The key ingredients of effective team management, and how to build a high-performance team that delivers results.
The role of technology in sales and leadership, and how to leverage the latest tools and platforms to drive success.
The importance of continuous learning and development, and how to stay on the cutting edge of sales and leadership best practices.
At The Sales Leadership Show, we believe that sales and leadership are two sides of the same coin. By mastering both, you can unlock the full potential of your career and business, and achieve your goals faster and more effectively than ever before. Join us for insightful conversations, expert tips, and actionable strategies that will help you become a better sales and leadership professional.
So whether you're a sales rep looking to close more deals, a sales manager seeking to build a high-performance team, or a business leader looking to transform your organization, The Sales Leadership Show has something for you. Tune in today to start your journey towards sales and leadership success!